Remove False Positive

  • 21 January 2023
  • 5 replies

I come through this message to request the courtesy of the Webroot Antivirus Security Support Team, a new analysis of my NEW WEBSITE, the new URL is being blocked on suspicion of false positive.

List of affected URLs

Yours sincerely
Marcos Almeida


Best answer by TylerM 23 January 2023, 22:32

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5 replies

Userlevel 7
Badge +63

Hello @marcosalmeidarj 


We have told you in the past you need to contact BrightCloud and fill out the form for each Website as they control the Website Ratings:



Userlevel 7
Badge +25

@marcosalmeidarj I can confirm that these URLs are no longer blocked

Userlevel 7
Badge +33



This domain is still being categorized by Brightcloud as Keyloggers and Malware


@marcosalmeidarj I would suggest going to, put in your domain and put in a request for review of this site and a category change.



Userlevel 7
Badge +25

@jhartnerd123 @marcosalmeidarj 
I have escalated this to the Brightcloud team

Userlevel 7
Badge +25



I got an update from the brightcloud team


This is the site(s) for an app that is monitoring software, the category is correct and the reputation (61) is suitable because this software is not always used lawfully and can be abused by bad actors.