Request for a copy of a report of a "threat" removal.
The "threat" was removed on 6/30/2019 between 11 AM and 1 PM.
Hello @arpy6-2019 and Welcome to the Webroot Community!
Please Save a Threat Log and post the lines that it says in there: https://docs.webroot.com/us/en/home/wsa_pc_userguide/wsa_pc_userguide.htm#UsingReportsAndViewers/SavingThreatLogs.htm%3FTocPath%3DUsing%2520Reports%2520and%2520Viewers%7C_____2
Thanks,
Please Save a Threat Log and post the lines that it says in there: https://docs.webroot.com/us/en/home/wsa_pc_userguide/wsa_pc_userguide.htm#UsingReportsAndViewers/SavingThreatLogs.htm%3FTocPath%3DUsing%2520Reports%2520and%2520Viewers%7C_____2
Thanks,
![Posted 1 topic! Badge](https://uploads-us-west-2.insided.com/webroot-en/attachment/69ac9e92-f742-4b21-a517-37ab911d54f3_thumb.png)
I have an iMac with latest Mojave OS version. I called Geek Squad. The intrusive malware was found and removed by yet another competent, courteous, and proficient agent of The Geek Squad.
@arpy6-2019 . Thank you for responding. How can I include my system configuration for future requests for assistance ??
Also here is the Mac userguide: https://docs.webroot.com/us/en/home/wsa_mac_userguide/wsa_mac_userguide.htm#WSAMacUserGuide/MacUserGuide.htm%3FTocPath%3DWSA%2520Mac%2520User%2520Guide%7C_____0
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