Skip to main content
Answer

retrieving files deleted through webroot

  • June 26, 2021
  • 1 reply
  • 101 views

I am trying to retrieve accidentally deleted files

Best answer by TripleHelix

Hello @opalmer 

 

I’m sorry if you used Webroot System Optimizer or Secure Erase feature you can’t get them back because it doesn’t go to the Recycle Bin.

System Optimizer: https://docs.webroot.com/us/en/home/wsa_pc_userguide/wsa_pc_userguide.htm#UsingSystemOptimizer/ChangingSystemOptimizerSettings.htm

 

Secure Erase feature: https://docs.webroot.com/us/en/home/wsa_pc_userguide/wsa_pc_userguide.htm#UsingSystemOptimizer/UsingSecureErase.htm?TocPath=Using%2520System%2520Optimizer%257C_____4

 

Sorry,

1 reply

TripleHelix
Moderator
Forum|alt.badge.img+63
  • Moderator
  • Answer
  • June 26, 2021

Hello @opalmer 

 

I’m sorry if you used Webroot System Optimizer or Secure Erase feature you can’t get them back because it doesn’t go to the Recycle Bin.

System Optimizer: https://docs.webroot.com/us/en/home/wsa_pc_userguide/wsa_pc_userguide.htm#UsingSystemOptimizer/ChangingSystemOptimizerSettings.htm

 

Secure Erase feature: https://docs.webroot.com/us/en/home/wsa_pc_userguide/wsa_pc_userguide.htm#UsingSystemOptimizer/UsingSecureErase.htm?TocPath=Using%2520System%2520Optimizer%257C_____4

 

Sorry,