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Hi. Been using Webroot for years. Had to reset my computer and I wasn't recognized under my old login,
Hi smiway

 

Welcome to the Community Forums.

 

Welcome back! In this case I would Open a Support Ticket, explain the situation to the Support Team and ask them to re-enable your ols login if they can and if that is what you would like.

 

Regards, Baldrick

 

 

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