scan problem
i keep my magicjack connected always but sometimes webroot wont scan at scheduled time until i disconnect majicjack or restart computer. how do i fix???????? magicjack is allowed.
+3Hello analyst, and Welcome.
I am not too familiar with Magicjack, but wonder if it operates in fullscreen perhaps?
This may help, and let us know if it becomes resolved please.
Open WSA
Advanced Settings
Scheduler
Remove the check marks for "hide the scan progress window", "Do not perform scheduled scans when a full screen application or game is open"
Thanks.
I am not too familiar with Magicjack, but wonder if it operates in fullscreen perhaps?
This may help, and let us know if it becomes resolved please.
Open WSA
Advanced Settings
Scheduler
Remove the check marks for "hide the scan progress window", "Do not perform scheduled scans when a full screen application or game is open"
Thanks.
+56Hello and Welcome to the Webroot Community!
I remember someone having issues with Magic Jack but can't find it so it would be best to Submit a Support Ticket and they can look at your logs and maybe they can see something which can help you! Was there a new software update recently?
Thanks,
Daniel 😉
I remember someone having issues with Magic Jack but can't find it so it would be best to Submit a Support Ticket and they can look at your logs and maybe they can see something which can help you! Was there a new software update recently?
Thanks,
Daniel 😉
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.