Hello @cmd 

Are you saying you are infected and WSA doesn’t remove it on the second scan? Can you post the detection's by saving a scan log or a threat log and post the lines that show the detection. Also any added info would be useful!

Save a Scan Log and look near the bottom and post the lines: https://docs.webroot.com/us/en/home/wsa_pc_userguide/wsa_pc_userguide.htm#UsingReportsAndViewers/SavingScanLogs.htm%3FTocPath%3DUsing%2520Reports%2520and%2520Viewers%7C_____1

Save a Threat Log and post the lines: https://docs.webroot.com/us/en/home/wsa_pc_userguide/wsa_pc_userguide.htm#UsingReportsAndViewers/SavingThreatLogs.htm%3FTocPath%3DUsing%2520Reports%2520and%2520Viewers%7C_____2

Thanks,