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Surveillance software installation

  • September 20, 2019
  • 1 reply
  • 21 views

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When I install Webroot my surveillance system stopped working. It is been treated like virus

Best answer by ProTruckDriver

Hello @claude2511, Welcome to the Webroot Community Forum. ☺️

The best thing to solve this problem and would help others is that your surveillance system probably needs to be Whitelisted.

Please submit a Support Ticket or Contact Webroot Support to sort this problem. This service is FREE with a Paid Subscription.
Support Ticket System is Open 24/7

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.

HTH,
Dave.

1 reply

ProTruckDriver
Moderator
  • Moderator
  • Answer
  • September 20, 2019
Hello @claude2511, Welcome to the Webroot Community Forum. ☺️

The best thing to solve this problem and would help others is that your surveillance system probably needs to be Whitelisted.

Please submit a Support Ticket or Contact Webroot Support to sort this problem. This service is FREE with a Paid Subscription.
Support Ticket System is Open 24/7

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.

HTH,
Dave.