Webroot is blocking my ability to connect to gmail from an email client on my Windows PC. I don’t get any error message or option to unblock. The email client simply hangs.
The only solution I’ve found is to shut down Webroot. How can I fix this?
Answer
Unblocking site
Best answer by TripleHelix
Hello
What email client are you using and what version? I have no issue with Outlook 2019 email client. Do you see any other issues besides the email client?
It’s best to contact Webroot Support directly as it could be a simple thing as getting some files whitelisted in the Webroot Cloud Database.
Webroot Support:
Call 1-866-612-4227 Mon - Fri 7 AM to 5:30 PM (MDT)
Thanks,
+63Hello
What email client are you using and what version? I have no issue with Outlook 2019 email client. Do you see any other issues besides the email client?
It’s best to contact Webroot Support directly as it could be a simple thing as getting some files whitelisted in the Webroot Cloud Database.
Webroot Support:
Call 1-866-612-4227 Mon - Fri 7 AM to 5:30 PM (MDT)
Thanks,
Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Windows 11 Pro x64 for Workstations on my Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Samsung Galaxy A16 5G OS 16.
+63It’s actually happening with 2 different email clients. One is Thunderbird and the other is Agent.
It’s best to contact support that I posted above!
Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Windows 11 Pro x64 for Workstations on my Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Samsung Galaxy A16 5G OS 16.
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.