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Unwanted Renewal

  • November 23, 2021
  • 2 replies
  • 127 views

Hi,

I bought a subscription a year ago. And today it suddenly automatically renew and I was lost  50 bucks. Where is billing  information stored? I didn't  find it in my profile. Or I have to call to change my billing info ?

Thanks in advance!

Best answer by TripleHelix

Hello @Smapppp 

 

Contact Webroot Sales and they will sort it out for you!

 

Purchases, renewals, and upgrades

Mon - Fri 7 AM to 7 PM (MDT)

wr-customersales@opentext.com

Tel: 1-866-350-6089

 

Thanks,

2 replies

TripleHelix
Moderator
Forum|alt.badge.img+63
  • Moderator
  • Answer
  • November 23, 2021

Hello @Smapppp 

 

Contact Webroot Sales and they will sort it out for you!

 

Purchases, renewals, and upgrades

Mon - Fri 7 AM to 7 PM (MDT)

wr-customersales@opentext.com

Tel: 1-866-350-6089

 

Thanks,


  • Author
  • Fresh Face
  • November 25, 2021

Wow!

It's awesome!

Thanks a lot!