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update problem on android

  • May 31, 2022
  • 1 reply
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K
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I got a notice that webroot secure anywhere needed to be updated;  I updated it & I keep getting the same message to update & uninstall old version.  Also, the format is totally different than the old version.  Is there something else that I need to do?

 

 

Best answer by TylerM

Hey @Ken215 

 

Have you seen this FAQ?

 

You will need to uninstall the old version of Webroot Android - instructions on how to do so should be there.

 

Thanks!

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    1 reply

    TylerM
    Administrator
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    • TylerM
    • Sr. Security Analyst & Community Manager
    • Answer
    • May 31, 2022

    Hey @Ken215 

     

    Have you seen this FAQ?

     

    You will need to uninstall the old version of Webroot Android - instructions on how to do so should be there.

     

    Thanks!

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