Hi,
I'd just like to thank the Webroot support team for their very quick response to a "possible" false positive. Bearing in mind this is a weekend (Saturday night/Sunday morning), I've got 3 replies in less than 2 hours. This is awesome customer support ! (and the issue was resolved)
I've been using Webroot for over 6 weeks now and its been perfect, just sites there doing its thing, but, I'm glad I had the false positive issue as I was beginning to wonder if it was doing anything at all ! ;)
Great product, keep up the good work. (it's one of the few products which still supports XP).
Cheers
Bob
Very professional support !
+11Hey there
I am glad you are enjoying Webroot! 🙂 Most of us here are volunteers doing our bit because we love the product and the company that is Webroot and its good to hear people enjoying it as much as we do.
Please feel free to have a look around the community, its how I got started and now I carnt keep away.
All the best
Brad
I am glad you are enjoying Webroot! 🙂 Most of us here are volunteers doing our bit because we love the product and the company that is Webroot and its good to hear people enjoying it as much as we do.
Please feel free to have a look around the community, its how I got started and now I carnt keep away.
All the best
Brad
Helpful Webroot Links: Download (PC) | Download (Best Buy Subscription) | Download (PC Gamers) | Submit Trouble Ticket | Account Console | User_Guides | BrightCloud URL lookup
Hi Bob_W
Welcome to the Community Forums.
Glad that you agree that the Webroot Support Team are the BEST...which they are. :D
Should you need more information about the Community/Forums, please see this Getting Started Guide prepared for just that by the equally excellent Community Management Team.
Regards, Baldrick
Welcome to the Community Forums.
Glad that you agree that the Webroot Support Team are the BEST...which they are. :D
Should you need more information about the Community/Forums, please see this Getting Started Guide prepared for just that by the equally excellent Community Management Team.
Regards, Baldrick
Webroot SecureAnywhere Complete Beta Tester v9.0.24.49, imaged by Macrium Reflect v7.2
+56Thanks for the kind words and I've passed your thanks along to the support team. They always like to know that their hard work is appreciated!
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