Hello C4TFISH63, and Welcome to the Webroot Community.

 

Although the search annotation (ratings) have not been showing, the other functionalities of the Web Shield are ok,  and still blocking unsafe sites, if necessary.

 

See@shorTcircuit's advice at: https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/after-Chrome-update-never-ending-circles/m-p/160687/highlight/true#M9193

 

"Google has recently released an update to the browser that is disrupting parts of the Web Threat Shield.  The shield itself appears to be working and blocking unsafe sites, but as you may have noticed the 'reputation' check on search engine results are not: all we see on Chrome when doing a search is the constant circle at each result instead of the usual reputation indicator.

 

Webroot is fully aware of the issue, and they are hard at work on it.  The last update I have had is that a fix is or is close to being ready for Quality testing, and so hopefully we will have a fix in place soon."

 

And let us know if you have questions, thanks.

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