webroot filtering extension just shows a gray circle in chrome

Hello ?
 
Welcome to the Webroot Community,
 
Would you refresh your browser and then if that doesn't work restart your computer
EDITED:
 
If you are having same issue then please follow below:
 
Please follow the steps closely!
 

• Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
• KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
• Download a Copy Here (Best Buy Subscription PC users click HERE)
• Uninstall WSA and Reboot
• Install with the new installer, enter your Keycode and don't import any settings if asked to as you can set it up as you like once it's done
• Let it finish it's install scan
• Reboot once again

 
 Now if this does not help then it's best to Submit a Support Ticket free of charge with your Webroot subscription. So that they can document that this is occuring.
 
Hope this helps?