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I purchased a webroot subscription for 10 devices for 1 year in November.  I have it on our computer and our android devices and activated the new key code.  According to computer, I have 281 days left.  However, today according to my phone I have 32 days left of the subscription.  I know the computer is correct.  What happened?  And, what do I need to do to fix the android devices with webroot on them?

Hello there rtlondon, 

    It would be best to contact Webroot Support in this situation.
Please submit a  Support Ticket  or  Contact Webroot Support  to sort this problem. This service is FREE with a Paid Subscription.
Support Ticket System is Open 24/7  

 Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.

Let me know how it goes! 

            Slittle75

Thanks.  I just submitted the support ticket.  I’ll let you know.

Just be patient rtlondon, they should be getting back with ya soon. Good Luck! 

   Slittle75

 

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