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webroot without Geek squad

  • July 16, 2019
  • 1 reply
  • 2077 views

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can I renew Webroot without renewing my Geek squad coverage

Best answer by TripleHelix

Hello @Carl Buchwald and Welcome to the Webroot Community!

Yes you can and please make sure your Geek Squad subscription is not on Auto-Renewal.

You can purchase WSA at most places for better deals look around or you can go to Webroot's own online store to purchase: https://www.webroot.com/us/en/home/products/compare

If you decide to go without Geek Squad you will need to do a clean reinstall of WSA with Webroot's own installer so see below.

Please follow the steps closely!

  • Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
  • Be sure you add your Keycode to your Online Console: Webroot SecureAnywhere Online Console
  • KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
  • Download a Copy Here Let us know if it is the Mac version you need
  • Uninstall WSA and Reboot
  • Install with the new installer, enter your Keycode and DO NOT import any old settings as you can set it up as you like once it's done
  • Let it finish it's install scan
  • Reboot once again
Thanks,

1 reply

TripleHelix
Moderator
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  • Moderator
  • Answer
  • July 16, 2019
Hello @Carl Buchwald and Welcome to the Webroot Community!

Yes you can and please make sure your Geek Squad subscription is not on Auto-Renewal.

You can purchase WSA at most places for better deals look around or you can go to Webroot's own online store to purchase: https://www.webroot.com/us/en/home/products/compare

If you decide to go without Geek Squad you will need to do a clean reinstall of WSA with Webroot's own installer so see below.

Please follow the steps closely!

  • Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
  • Be sure you add your Keycode to your Online Console: Webroot SecureAnywhere Online Console
  • KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
  • Download a Copy Here Let us know if it is the Mac version you need
  • Uninstall WSA and Reboot
  • Install with the new installer, enter your Keycode and DO NOT import any old settings as you can set it up as you like once it's done
  • Let it finish it's install scan
  • Reboot once again
Thanks,