I have the same problem,  Happened today 4 / 9 / 2020 at 3:47 PDT

Hello @Gerwhern1947 and @Dale20 

Sending in a Support Ticket automatically sends Webroot Logs to Support. Support can see what has happen on your computer. You just may need to install an Ad Blocker to your Browser.

Please submit a  Support Ticket  or  Contact Webroot Support  to sort this problem. This service is FREE with a Paid Subscription.

Support Ticket System is Open 24/7

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.

HTH,

Dave.