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You have not been granted access or permissions to any console.

  • February 22, 2022
  • 3 replies
  • 40 views

I would like to manage my Webroot licenses. I am greeted with this message. Is it impossible to manage my account? What gives?

Best answer by TripleHelix

Does this help? https://docs.webroot.com/us/en/home/wsa_website_userguide/wsa_managementwebsite_userguide.htm if not please contact Webroot Support!

 

Webroot Support:

Submit a ticket

Call 1-866-612-4227 during the week Mon - Fri 7 AM to 5:30 PM (MDT)

 

Thanks,

3 replies

TripleHelix
Moderator
Forum|alt.badge.img+63
  • Moderator
  • February 22, 2022

Hello @The_Dog 

 

Have you put your Keycode on your online account? Webroot Identity Portal

 

HTH,


  • Author
  • Fresh Face
  • February 22, 2022

Hello @The_Dog 

 

Have you put your Keycode on your online account? Webroot Identity Portal

 

HTH,

Yes. I follow the link you provided and it says I am signed in. and takes me to the root page


TripleHelix
Moderator
Forum|alt.badge.img+63
  • Moderator
  • Answer
  • February 22, 2022

Does this help? https://docs.webroot.com/us/en/home/wsa_website_userguide/wsa_managementwebsite_userguide.htm if not please contact Webroot Support!

 

Webroot Support:

Submit a ticket

Call 1-866-612-4227 during the week Mon - Fri 7 AM to 5:30 PM (MDT)

 

Thanks,