Anastasios Siampos was suspicious after selling an iPhone for £275 on eBay. The
buyer claimed it was defective and, though Siampos contested this, eBay
instructed the buyer to return it using Royal Mail’s 48-hour tracked
delivery service. Two days later eBay refunded the buyer, insisting that
Royal Mail’s tracker showed the parcel had been successfully returned.
Siampos, however, had received nothing. When he contacted Royal Mail
he found the parcel had indeed been delivered, but not to his address.
Extraordinarily, the tracking update only confirms an item has been
delivered to the postcode without specifying the property. There are 53
properties in Siampos’s postcode.
Continued
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