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Where's Autopilot?


nateschoonover
New Member

I saw a Whats New post that talked about the WSAT Autopilot being released. I can’t find it in my console. IS it available yet?

7 replies

ggreenbaum
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  • OpenText Employee
  • 17 replies
  • July 15, 2022

Hi @nateschoonover see the screenshot below for the Autopilot tab location. If you are still not seeing Autopilot this might be due to caching.

 

 


nateschoonover
New Member

Interesting. I still don’t see this. Perhaps my MSP can see it. I will check with them.

Thanks!


ggreenbaum
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  • OpenText Employee
  • 17 replies
  • July 15, 2022

Hi - did you try clearing your browser cache?


nateschoonover
New Member

Yes, I cleared the cache in Edge. I still don’t see a link to Autopilot in Webroot.


ggreenbaum
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  • OpenText Employee
  • 17 replies
  • July 18, 2022

Hi - sorry to hear about this issue. If you’re still not able to see Autopilot, can you try using chrome and let us know if this resolves the issue?


nateschoonover
New Member

I also tried in Chrome with no luck. 


ggreenbaum
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  • OpenText Employee
  • 17 replies
  • July 18, 2022

We’re generally seeing normal traffic to Autopilot but there are routinely a few cases where users don’t see new app features due to caching. However they normally resolve faster than what you’re experiencing.

We made some additional changes on our end to see if this helps with your situation, can you try to hard-refresh the pages and let us know if you’re able to see Autopilot now?

 

Thanks.


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