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Automatic Remediation?

  • January 14, 2016
  • 3 replies
  • 388 views

Threat found on some of our endpoints, when we go to the console, it says that "1 endpoint needs attention", and the message:
 
"We recommend you check whether this endpoint has automatic remediation enabled on the assigned policy"
 
Looking at the policy settings, I don't see one specifically for this.  Can anyone clarify?  I guess if I could be pointed to an admin guide that spells out what each setting does, that would be helpful.

3 replies

nic
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  • Retired Webrooter
  • January 14, 2016
You'll want to look under Scan Settings and then select the one that says "automatically remove threats found during background scans"

  • Author
  • Popular Voice
  • January 14, 2016
That's turned on, yes.  So why does the endpoint still "need attention"?

nic
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  • Retired Webrooter
  • January 14, 2016
Possibly a threat that can't be removed automatically? I can have support contact you for logs to dig into it if you like.