Skip to main content
Answer

email attachment attack .qcevmrk extension

  • February 5, 2015
  • 4 replies
  • 29 views

Dear all
 
My organisation has been hit from an email attachment. after opening an email, all MS Office and pdf documents were appended with extension qcevmrk, e.g mutiti.docx.qcevmrk. Now i cant open these documents even after sacning wit Webroot Secure Anywhere.
 
Your urgent assistance is so much apprecited.
 
 
A Mutiti
 
Webroot Ambassador 

Best answer by nic

Ok, ticket submitted!

4 replies

nic
Forum|alt.badge.img+56
  • Retired Webrooter
  • February 5, 2015
Sorry about that - sounds like an issue that you'll need help from our support team to resolve.  Have you contact them yet?  If not let me know and I can put in a high priority ticket.

  • Author
  • Fresh Face
  • February 6, 2015
Thank you Manager, i haven't notified them yet. i will be very pleased. please go ahead.
 
A Mutiti

nic
Forum|alt.badge.img+56
  • Retired Webrooter
  • Answer
  • February 6, 2015
Ok, ticket submitted!

  • Author
  • Fresh Face
  • February 7, 2015
Thank you Manager