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FWDPTV07_VERSION.TMP,

  • June 5, 2019
  • 5 replies
  • 73 views
A
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This file keeps alerting on for one of my clients. I am finding very little information on it, but it is showing as "Whitelisted" in the Webroot global exceptions. I cannot change this to blacklisted. Can anyone tell me what this file is and whether or not it is malicious?

Best answer by TripleHelix

This is what Webroot has to say about this file! http://snup.webrootcloudav.com/SkyStoreFileUploader/upload.aspx



If you feel you need more help please contact Business support here via the Ticket system: https://mysupport.webrootanywhere.com/supportwelcome.aspx or you can call them at: 1-866-254-8400

https://www.webroot.com/us/en/business/support

Thanks,

    5 replies

    TripleHelix
    Moderator
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    • TripleHelix
    • Moderator
    • June 5, 2019
    Hello @Andy40 and Welcome to the Webroot Community!

    Can you give us a MD5 Hash by any chance?

    Thanks,
    Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Windows 11 Pro x64 for Workstations on my Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Samsung Galaxy A16 5G OS 16.
    ProTruckDriver
    Jasper_The_Rasper
    Ssherjj
    A
    Fresh Face
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    • Andy40
    • Author
    • Fresh Face
    • June 5, 2019
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    TripleHelix
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    • Andy40
    • Author
    • Fresh Face
    • June 5, 2019

    I haven't received a reply yet, regarding whether FWDPTV07_VERSION.TMP should be Whitelisted or not. This is rather time-sensitive, so any help is greatly appreciated.

    ProTruckDriver
    Jasper_The_Rasper
    TripleHelix
    Moderator
    Forum|alt.badge.img+63
    • TripleHelix
    • Moderator
    • Answer
    • June 5, 2019
    This is what Webroot has to say about this file! http://snup.webrootcloudav.com/SkyStoreFileUploader/upload.aspx



    If you feel you need more help please contact Business support here via the Ticket system: https://mysupport.webrootanywhere.com/supportwelcome.aspx or you can call them at: 1-866-254-8400

    https://www.webroot.com/us/en/business/support

    Thanks,
    Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Windows 11 Pro x64 for Workstations on my Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Samsung Galaxy A16 5G OS 16.
    ProTruckDriver
    Jasper_The_Rasper
    Ssherjj
    DanP
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    • DanPOpenText Employee
    • OpenText Employee
    • June 5, 2019
    Hello @Andy40

    That file is whitelisted, and is not malicious.

    Thanks,

    -Dan
    Webroot Threat Research
    ProTruckDriver
    Ssherjj
    LLiddell
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