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how do i allow a specific file extension?

  • October 8, 2015
  • 2 replies
  • 148 views

We use AutoCAD and we cannot save .dfx files to our server.  AutoCAD help recommends making an exception for .dfx files in Webroot.  How?

2 replies

  • New Voice
  • October 9, 2015
Hi Warren
I think you might be able to create an override as follows:
- Go to the Overrides tab of your console
- Click on "Create"
- Give your Override a name
- Select the radio button for "Path/File"
- Put *.dfx in the File Mask
- If your design files are going to live in a particular area of your server, insert a path, using wildcards and the "Include subfolders" checkbox as required. 
 
You can apply it to a particular policy, or not, as needed. I'd be inclined to leave "Detect if malicious" checked as yes, so any malware that disguises itself as a DXF file still gets picked up. 
 
You may need to do a bit of trial and error with the use of wildcards, and be conservative (e.g. don't use a file mask of *.* and allow all file paths, or else you'll be telling Webroot not to check anything); you want to keep the antivirus powers of Webroot working ok, I assume. 
 
Anyway, I hope that helps
 

  • New Voice
  • October 9, 2015
Oh, and you'll noticed that file/folder overrides will only work if the Endpoints have version 9.0.1 or higher. If everything is up to date, it should still work - my Endpoints are all at 9.0.4.7 at the time of writing. 
 
If you have Endpoints at earlier versions, and for some reason can't update them, this solution won't work. Sorry.