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how to add programs as safe

  • August 9, 2016
  • 3 replies
  • 38 views

Webroot is deleting a utilty sensing that its is malware, need to know how to override that.

3 replies

nic
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  • Retired Webrooter
  • August 9, 2016
If you go to the overrides tab in the console, you can make whitelist entries there for the software that is getting blocked as a false positive. You can also contact support and they can whitelist it in our database:
https://www.webrootanywhere.com/servicewelcome.asp?SOURCE=ENTERPRISEWSA

  • Fresh Face
  • September 1, 2016
Thank you very much....

nic
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  • Retired Webrooter
  • September 1, 2016
My pleasure!