Can I get a clearer understanding of setting exceptions that aren't Md5? Setting the Path Mask:
Is this format correct when trying to set an exception for an entire file? %ProgramFiles(x86)%Open Dental
In this case I want to set an exception for the Open Dental program.
Answer
How to properly set an exception?
Best answer by WaymonB
Hi there,
In theory that path should work. However I say that when in doubt go as specific as possible. For example I would typically suggest taking out the percent signs and adding in the drive letter, like this:
C:ProgramFiles(x86)Open Dental
You can find more specific information here as well:
http://live.webrootanywhere.com/content/1384/Creating-Whitelist-Overrides
Hope this helps,
Waymon B.
Webroot Business Support
In theory that path should work. However I say that when in doubt go as specific as possible. For example I would typically suggest taking out the percent signs and adding in the drive letter, like this:
C:ProgramFiles(x86)Open Dental
You can find more specific information here as well:
http://live.webrootanywhere.com/content/1384/Creating-Whitelist-Overrides
Hope this helps,
Waymon B.
Webroot Business Support
Hi there,
In theory that path should work. However I say that when in doubt go as specific as possible. For example I would typically suggest taking out the percent signs and adding in the drive letter, like this:
C:ProgramFiles(x86)Open Dental
You can find more specific information here as well:
http://live.webrootanywhere.com/content/1384/Creating-Whitelist-Overrides
Hope this helps,
Waymon B.
Webroot Business Support
In theory that path should work. However I say that when in doubt go as specific as possible. For example I would typically suggest taking out the percent signs and adding in the drive letter, like this:
C:ProgramFiles(x86)Open Dental
You can find more specific information here as well:
http://live.webrootanywhere.com/content/1384/Creating-Whitelist-Overrides
Hope this helps,
Waymon B.
Webroot Business Support
Great link, thanks! Ya, I wasn't sure if writing the drive letter specifics was the correct way when I saw it suggested to put in the % symbol I started
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