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I've purchased Webroot. I created a new console. How do I delete the trial console?

  • October 11, 2016
  • 3 replies
  • 28 views

I've purchased Webroot Business Endpoint Protection and created a new console.  How do I delete the trial console with the expired key?

Best answer by JP_

@ wrote:
I've purchased Webroot Business Endpoint Protection and created a new console.  How do I delete the trial console with the expired key?
Hello @,
 
I have notified one of our Enterprise Support Technicians of your inquiry, and they have removed the expired console effective immediately.
 
For the future, please know that you can reach out to our Business Support Team directly for all inquiries or questions:
Business Technical Support: Call 1-866-254-8400
Open a Support Ticket: http://mysupport.webrootanywhere.com/supportwelcome.aspx?SOURCE=ENTERPRISEWSA
 
 
Cheers! :cathappy:

3 replies

akim
Forum|alt.badge.img+35
  • Retired Webrooter
  • October 12, 2016
Hello ?

If you submit a ticket our support team can purge trials from the backend and make sure you are good to go with your new console.  
 
Thanks!

  • Retired Webrooter
  • Answer
  • October 12, 2016
@ wrote:
I've purchased Webroot Business Endpoint Protection and created a new console.  How do I delete the trial console with the expired key?
Hello @,
 
I have notified one of our Enterprise Support Technicians of your inquiry, and they have removed the expired console effective immediately.
 
For the future, please know that you can reach out to our Business Support Team directly for all inquiries or questions:
Business Technical Support: Call 1-866-254-8400
Open a Support Ticket: http://mysupport.webrootanywhere.com/supportwelcome.aspx?SOURCE=ENTERPRISEWSA
 
 
Cheers! :cathappy:

  • Author
  • Fresh Face
  • October 15, 2016
Thanks, it's gone now.