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Keep receiving alert message.....

  • May 11, 2016
  • 1 reply
  • 19 views

I have your Webroot Endpoint Anywhere Protection for business. Why do I keep receiving alert message computer that my computer is infected with adware/spyware and not to shop online line. I'm suppose to be protected. I was assured this was your highest level of protection.
 
Please respond ASAP!!!
Concerned!
Gabriella

Best answer by JamesG

Gabriella,

Can you please provide more information about this?
 
It would not make sense for a virus to tell you not to shop online if they were trying to capture your information. That is likely a scam. 
 
Please reach out to our support team for any threat related issues.

Enterprise Number: 1-800-870-8102 Option 2
Enterprise Support: https://mysupport.webrootanywhere.com/supportwelcome.aspx?SOURCE=ENTERPRISEWSA

Regards,

1 reply

JamesG
  • Retired Webrooter
  • Answer
  • May 11, 2016
Gabriella,

Can you please provide more information about this?
 
It would not make sense for a virus to tell you not to shop online if they were trying to capture your information. That is likely a scam. 
 
Please reach out to our support team for any threat related issues.

Enterprise Number: 1-800-870-8102 Option 2
Enterprise Support: https://mysupport.webrootanywhere.com/supportwelcome.aspx?SOURCE=ENTERPRISEWSA

Regards,