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license

  • March 22, 2015
  • 2 replies
  • 20 views

I signed up for Webroot in August 2014.  In receveived no paperwork, confirmation or instructions.  I was charged $600 for something.  I have been told I did not get a home license.  Do I have something else, and if so what is it.
I talked to somone named Paul Fattori.  I do have a program that supposedly scans my computer daily.  The keycode starts with SA6B, the product is Endpoint Protection, version 8.0.7.33.

2 replies

nic
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  • Retired Webrooter
  • March 24, 2015
Sorry about that - let me see what I can find out.

nic
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  • Retired Webrooter
  • March 24, 2015
I didn't find anything in our system under the email address you used to register on the community.  Is there another email address I should search under?  You can PM that to me.