locked out of webroot on my work pc
Hi, not sure if I'm in the right place to post a question. I recently paid an IT company to set up my business computers. They have installed webroot and made me an admin but when I try to open webroot on my PC "I get a message saying I need to contact admin to access this program." I can log in to the webroot online portal but can't open the webroot program on my computer. Can anyone help me? Thanks
+62Hello @ ,
Welcome to the Webroot Community,
Sorry to hear you are having issues. Please Submit a Support Ticket and they can assist you free of charge.
Here re is Business Support https://mysupport.webrootanywhere.com/supportwelcome.aspx
or you can call 1-800-870-8102.
Hope this helps?
Welcome to the Webroot Community,
Sorry to hear you are having issues. Please Submit a Support Ticket and they can assist you free of charge.
Here re is Business Support https://mysupport.webrootanywhere.com/supportwelcome.aspx
or you can call 1-800-870-8102.
Hope this helps?
Greetings @ and welcome to our Community.
I believe you will need to create a Policy that sets the "User Interface" option to "Show":
https://live.webrootanywhere.com/content/779/Changing-policy-settings
I'd still follow Sherry's advice and reach out to our Support Team for assistance.
Cheers,
I believe you will need to create a Policy that sets the "User Interface" option to "Show":
https://live.webrootanywhere.com/content/779/Changing-policy-settings
I'd still follow Sherry's advice and reach out to our Support Team for assistance.
Cheers,
+62Thank you JP...for your assistance. :)
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