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logged error event

  • July 24, 2014
  • 3 replies
  • 31 views

  • Fresh Face
g57.p4.webrootcloudav.com
 
error in the server event log - what is it?

3 replies

nic
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  • Retired Webrooter
  • July 24, 2014
@ wrote:
g57.p4.webrootcloudav.com
 
error in the server event log - what is it?
Can you give us more details on the event log error, like the eventid?  Then I can ask the support folks here if they have more info.

  • Author
  • Fresh Face
  • July 25, 2014


nic
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  • Retired Webrooter
  • July 25, 2014
Interesting, looks like the DNS issue.  Here's what I found on eventid.net
http://eventid.net/display-eventid-1014-source-DNS%20Client%20Events-eventno-10623-phase-1.htm
 
That server is one of the servers that WSA talks to for the cloud AV, and it resolves ok on my end.  We host most of that stuff on AWS, so it goes to one of Amazon's data centers.  Are you getting these repeatedly or just the one time?  Who are you using for your DNS?