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New malware

  • November 5, 2015
  • 3 replies
  • 15 views

Did a search here and nothing, so I'm posting this.
 

3 replies

nic
Forum|alt.badge.img+56
  • Retired Webrooter
  • November 5, 2015
That's a scam - they're trying to trick you into calling their tech support. Did this come from visiting a specific web page, or is it happening all the time?

  • Author
  • New Voice
  • November 5, 2015
This is one of my end users, The popup will not close, nor will IE. I'm waiting on shutting the system down until I hear otherwise. Of course Webroot is installed and active, did a scan, nothing found.

nic
Forum|alt.badge.img+56
  • Retired Webrooter
  • November 5, 2015
It could just be something hijacking the browser. You can always contact our support and they'll help you get rid of it:
https://www.webrootanywhere.com/servicewelcome.asp?SOURCE=ENTERPRISEWSA