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Remote Desktop Environment

  • April 7, 2016
  • 9 replies
  • 265 views

What is the process for remote desktop environments when it comes to purchasing licenses?  Do you have to purchase a Webroot license for each concurrent user that connects to the server or do you just need 1 license for the server?

9 replies

nic
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  • Retired Webrooter
  • April 7, 2016
If it's a remote desktop server, just one for the server. For any other sort of VDI setup, you need one for each OS instance that is used by an end user.

  • Author
  • Fresh Face
  • April 7, 2016
So if we have 50 concurrent users remoting into that server, we only need 1 Webroot license, correct?

nic
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  • Retired Webrooter
  • April 7, 2016
Due to the way Webroot works, yeah. Not sure if that will change in the future, but for now you lucked out 🙂

  • Author
  • Fresh Face
  • April 7, 2016
One of my clients does have a VDI environment so that answered my next question. Thanks.

nic
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  • Retired Webrooter
  • April 7, 2016
Yeah for VDI you'll want one install on each OS. Are the OS instances persistent or are they destroyed on log out?

  • Author
  • Fresh Face
  • April 7, 2016
They use thin clients so the only OS is the server.

nic
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  • Retired Webrooter
  • April 7, 2016
gotcha - in that case just one install. Basically the rule of thumb is one install of Webroot per OS.

  • December 18, 2017
Hello,
In the original post of this thread, it was asked:
 
"What is the process for remote desktop environments when it comes to purchasing licenses?  Do you have to purchase a Webroot license for each concurrent user that connects to the server or do you just need 1 license for the server?"
 
and nic replied:
 
"If it's a remote desktop server, just one for the server. For any other sort of VDI setup, you need one for each OS instance that is used by an end user."
 
Then the client replied:
"So if we have 50 concurrent users remoting into that server, we only need 1 Webroot license, correct?"
 
and nic replied:
"Due to the way Webroot works, yeah. Not sure if that will change in the future, but for now you lucked out https://"
 
Is this still the case?
 
We have Windows Server 2012 R2 with approximately 10 users via Remote Desktop Services.
 
Thanks,
Shawn

  • Retired Webrooter
  • December 18, 2017
@, please email Enterprise@Webroot.com to get more information. Thanks!