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Threat email alerting

  • September 4, 2014
  • 2 replies
  • 20 views

Hi,
 
I received many emails about email alerting about threats. When costumer receives email it says "Details not yet available" but it should contain more detailed informations.
 
Somebody can help?
 
Best regards

2 replies

nic
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  • Retired Webrooter
  • September 4, 2014
Can you please post a screenshot of this?  We're not able to reproduce it on our end.

nic
Forum|alt.badge.img+56
  • Retired Webrooter
  • September 4, 2014
Just got more info - apparently this is a known issue and a bug ticket has been entered for dev to fix.  As a workaround in the meantime you can try reverifying all files and processes followed by a scan.  If that doesn't fix it you can try uninstalling and a fresh install.