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Webroot is crashing IE11. After installing Webroot, IE does not start.

  • January 4, 2017
  • 1 reply
  • 47 views
R
Fresh Face
After installing Webroot WSA Business edition, IE does not start.  I get an error message that Internet Explorer has stopped working.  If I uninstall Webroot, IE works properly.
 
This has happened on 2 computers.

    1 reply

    J
    • JP_
    • Retired Webrooter
    • January 4, 2017
    Hello @ and welcome to our Community!

    I'm sorry to hear of the trouble you're experiencing with IE.
    I would suggest contacting our Support Team directly to see if there have been any other reported cases, or just to further invesitgate:
    Support Number: 1-866-612-4227 M-F 7am?6pm MT
    Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp

    Cheers,
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