why is webroot not automatically loading on my XP machine?

One XP machine in my organization does not automatically start webroot on boot. The others do. Why is this happening?

+56

Are they all under the same policy?

yes they are - I'm thinking it may be something missing in the startup folder in the programs menu?

+56

And you've tried uninstalling and reinstalling on that particular machine?

the machine is remote and I was hoping not to have to - but I can if that's best.

+56

That's probably the first troubleshooting step that support would have you do. Can you remote in to it so you don't have to go there in person?

yes so I will give that a try thanks

+56

Cool let me know how it goes.

Sign up