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XP Service Pack 3 problem

  • March 19, 2013
  • 6 replies
  • 35 views

Hi
Are you aware of any issues with service pack 3 for xp? WSA seems to block this update. After disabling WSA it installs without problems.

Best answer by browell

I did a search of our support system and haven't found any reported problems related to the upgrade.  If you want us to look into it, we should open a ticket and see what logs we can get from that PC.
 
 Oddly, I have a machine at home that needs SP3.  I might give it a whirl and see if WSA interferes.  Wish me luck!
 
 

6 replies

jgouverneur
Community Leader
  • Community Leader
  • March 19, 2013
How is it blocking the update?
 
Are you using Windows Update or do you have it downloaded and are you running it from the machine directly?

  • Author
  • Popular Voice
  • March 19, 2013
It allows it to execute and that's all. System gets frozen.
I thought that you cannot instal SP3 through Windows Update. I run it as a separate file.

jgouverneur
Community Leader
  • Community Leader
  • March 19, 2013
I must be confused with something else then.
 
To be honest, never been in this situation as XP versions other then those with Service Pack 3 installed have been out of support for years.
 
I'll see if I can track down a XP CD with Service Pack 2 and try this out.

browell
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  • OpenText Employee
  • Answer
  • March 19, 2013
I did a search of our support system and haven't found any reported problems related to the upgrade.  If you want us to look into it, we should open a ticket and see what logs we can get from that PC.
 
 Oddly, I have a machine at home that needs SP3.  I might give it a whirl and see if WSA interferes.  Wish me luck!
 
 

jgouverneur
Community Leader
  • Community Leader
  • March 20, 2013
Sorry, all the CD's I could find have the SP3 included.

  • Author
  • Popular Voice
  • April 2, 2013
Thanks for the help guys. I don't have an access to that machina anymore so not much I can do right now. Shame that the mystery remains unsolved:)