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I renewed my webroot internet security subscription 4/08/2022 and am having difficulty, even after multiple tries, to apply the renewal. I have a key code but do not know where to put the number so the subscription will be renewed.

Hello @David Shackelton Welcome to the Webroot Community Forum.

I would recommend getting in contact with Webroot Support with this problem:

Webroot Support:

Submit a ticket

Call 1-866-612-4227 during the week Mon - Fri 7 AM to 5:30 PM (MDT)

 Or Contact Webroot Sales:

 Purchases, renewals, and upgrades

Mon - Fri 7 AM to 7 PM (MDT)

wr-customersales@opentext.com

Tel: 1-866-350-6089

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.

 

HTH,

Dave


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