Answer
Battery Drain
Suddenly the battery on my phone is draining. LG says that SecureAnywhere is draining the battery at a rate of 13% per hour. This started right after the latest update. Will there be a correcting update soon?
Best answer by Ssherjj
Check the Google Play Store for the Webroot Mobile update. If this update does not fix your device then Contact Webroot Support and they will help you.
Hello @Djbarney , Welcome to the Webroot Community!
The Android app is broken and Webroot is working on fixing it see here: https://community.webroot.com/webroot-mobile-security-for-android-15/webroot-mobile-security-and-antivirus-android-app-identified-high-cpu-issue-338055 and here: https://community.webroot.com/webroot-mobile-security-for-android-15/beta-webroot-mobile-5-5-5-338080
HTH,
Dave
The Android app is broken and Webroot is working on fixing it see here: https://community.webroot.com/webroot-mobile-security-for-android-15/webroot-mobile-security-and-antivirus-android-app-identified-high-cpu-issue-338055 and here: https://community.webroot.com/webroot-mobile-security-for-android-15/beta-webroot-mobile-5-5-5-338080
HTH,
Dave
Mac Mini, M-4, 24 GB Memory, 1 TB SSD, macOS Sequoia 15.7.2 ~ Clone & Backup with: SuperDuper - Time Machine & iCloud. PWM: RoboForm. 👁¿👁 Spam Annihilater 👁¿👁
+62
Check the Google Play Store for the Webroot Mobile update. If this update does not fix your device then Contact Webroot Support and they will help you.
IMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.7.2), Security: iPads, ALIENWARE 15 R6, W11 Microsoft Windows Workstation, x64, Webroot® SecureAnywhere™ Internet Security Complete, Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester
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