hello, I am not sure this is the correct place to ask but i am getting nowhere with general support it keeps looping to the main webroot page when they send me a email address and password to log in. anyways the issue is i have an account somewhere with webroot not sure becuase i have not used it in a while under a gmail account that has been compromised on the dark web. I need to confirm if this email is still in use and have it deleted. please assist if any thanks
Answer
change email address for webroot account - compromised
Best answer by TripleHelix
Thanks,
This topic has been closed for replies.
+63Hello
It could be this one: https://identity.webrootanywhere.com/v1/Account/login
Or the newer one: https://account.carbonite.com/account/logon?
If you continue to have issues call Webroot Support during the week: https://www.webroot.com/us/en/support/contact
Thanks,
Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Windows 11 Pro x64 for Workstations on my Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Samsung Galaxy A16 5G OS 16.
not working for either . i think the account was deleted. can you confirm? it is for email I need this account to be deleted as it has been compromised.
I removed your email address and please don't post it in public. We Mods don't have any access to anything so you need to contact Webroot support.
+63
Thanks,
Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Windows 11 Pro x64 for Workstations on my Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Samsung Galaxy A16 5G OS 16.
sorry i gave up .. thanks anyways
+63sorry i gave up .. thanks anyways
Don’t give up support will help you with any issues you might have.
Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Windows 11 Pro x64 for Workstations on my Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Samsung Galaxy A16 5G OS 16.
I just need this account deleted PLEASE Email removed!
+63I just need this account deleted PLEASE Email removed!
Only Support can delete! https://www.webroot.com/us/en/support/contact
Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Windows 11 Pro x64 for Workstations on my Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Samsung Galaxy A16 5G OS 16.
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