Hi, today I renewed my webroot subscription for 3 years and I decided to try the web console; I shouldn't have done that! After registering at login I get the error "502 Bad Gateway" and I can't even reactivate the protection of the pc; does anyone have a solution?
Answer
Conosle : 502 Bad Gateway
Best answer by TripleHelix
Hello
You can Submit a Support Ticket right here: https://detail.webrootanywhere.com/servicewelcome.asp
Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue, it should be 24 to 48 hours but could take a little longer because of COVID 19.
Thanks,
+63Hello
You can Submit a Support Ticket right here: https://detail.webrootanywhere.com/servicewelcome.asp
Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue, it should be 24 to 48 hours but could take a little longer because of COVID 19.
Thanks,
Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Windows 11 Pro x64 for Workstations on my Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Samsung Galaxy A16 5G OS 16.
Everybody who gets these PLEASE PLACE Support Tickets or call support. The more people complain, the faster things will get fixed.
Part of the issue was related to the Cloudflare issue over the past weekend, but periodically the 502 Bad Gateway error has been around in the past and still affecting me today as well.
Regars
John
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