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dissatisfied with support

  • October 16, 2020
  • 2 replies
  • 132 views
J
New Member

I need someone to call me about my plan I’m so closed to canceling my plan due to frustration on costumer support to get information about my plan. 

    R
    3
    2 people like this
    • R
      rodneynv
    • 3
      358805bcb2

    2 replies

    ProTruckDriver
    Moderator

    Hello @joceljocel  Welcome to the Webroot Community Forum. :relaxed:

    Let me ping @khumphrey our Community Specialist.Maybe he can help you out faster. :wink:

    Late 2015 ~ 5K ~ 27 inch iMac ~ macOS Catalina 10.15.7 ~ Clone & Backup with: SuperDuper - Time Machine & iCloud. PWM: RoboForm. 👁¿👁 Spam Annihilater 👁¿👁
    TripleHelix
    1 person likes this
    • TripleHelix
      TripleHelix
    K
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    • khumphrey
    • Retired Webrooter
    • 802 replies
    • October 16, 2020

    @joceljocel ,

    Have you talked with support yet? If so, can you please send me a private message with the email attached to your account? If you have not spoken to support yet, please send a ticket here: http://webroot.com/us/en/support/home-contact

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