Skip to main content
Solved

gmail download issues

  • March 13, 2019
  • 1 reply
  • 81 views

Forum|alt.badge.img+1
when i try to download any document in my Gmail i get

"gmail virus scanners are temporarily unavailable"

i ran my Webroot scan it cleared my computer

rebooted the computer

emptied my trash

my mac has the latest Mac OS Sierra 10.12.6

is this a gmail issue or in my computer?

any suggestions?

Best answer by ProTruckDriver

Hello supercritical, Welcome to the Webroot Community Forum.☺️

I don't see this problem with my Gmail account on my Mac computer. The best thing to do is get in contact with Webroot Support. If you send a Support Ticket in, the Support Ticket will automatically send logs from your Mac computer to Support.

Please submit a Support Ticket or Contact Webroot Support to sort this problem. This service is FREE with a Paid Subscription.
Support Ticket System is Open 24/7

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.

HTH,
Dave.
View original
Did this help you find an answer to your question?

1 reply

ProTruckDriver
Moderator
Hello supercritical, Welcome to the Webroot Community Forum.☺️

I don't see this problem with my Gmail account on my Mac computer. The best thing to do is get in contact with Webroot Support. If you send a Support Ticket in, the Support Ticket will automatically send logs from your Mac computer to Support.

Please submit a Support Ticket or Contact Webroot Support to sort this problem. This service is FREE with a Paid Subscription.
Support Ticket System is Open 24/7

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.

HTH,
Dave.

Reply