Like I said, I paid subscription renew last year. It send the same keycode, so I assume that my subscription would renew when it expired. Please Help!
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Hello splinter406, Welcome to the Webroot Community Forum.
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HTH,
Dave.
Please submit a Support Ticket or Contact Webroot Support to sort this problem. This service is FREE with a Paid Subscription.
Support Ticket System is Open 24/7
Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.
HTH,
Dave.
Thank you for quick reply.
I've already submitted a ticket couple of day ago. Still no respond, that's why I create this thread.
Guess I have to wait then.
I've already submitted a ticket couple of day ago. Still no respond, that's why I create this thread.
Guess I have to wait then.
I'll ping our Forum Administrator @LLiddell She can see where your Support Ticket is in the system and may get a quicker answer to your problem. They are in the office about 10 am East Coast time so check with this thread around that time.
Sending you a private message to get more info.
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