Had to install a Certificate for my client and now receive the following on IE browser but not receiving when using Firefox browser.
A required file is corrupt.
C:\ProgramData\WRData\PKG\LPPlugin.dll
How to fix?
Thanks.
Solved
LPPlugin.dll file corrupt
Best answer by TripleHelix
Hello @jberbs and Welcome to the Webroot Community!
The best way to fix this issue is to do a clean reinstall of WSA.
Please follow the steps closely!
Thanks,
View originalThe best way to fix this issue is to do a clean reinstall of WSA.
Please follow the steps closely!
- Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
- Be sure you add your Keycode to your Online Console: Webroot SecureAnywhere Online Console
- KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
- Download a Copy Here (Best Buy Geek Squad Subscription PC users click HERE) Let us know if it is the Mac version you need
- Uninstall WSA and Reboot
- Install with the new installer, enter your Keycode and DO NOT import any old settings as you can set it up as you like once it's done
- Let it finish it's install scan
- Reboot once again
Thanks,
+63Hello @jberbs and Welcome to the Webroot Community!
The best way to fix this issue is to do a clean reinstall of WSA.
Please follow the steps closely!
Thanks,
The best way to fix this issue is to do a clean reinstall of WSA.
Please follow the steps closely!
- Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
- Be sure you add your Keycode to your Online Console: Webroot SecureAnywhere Online Console
- KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
- Download a Copy Here (Best Buy Geek Squad Subscription PC users click HERE) Let us know if it is the Mac version you need
- Uninstall WSA and Reboot
- Install with the new installer, enter your Keycode and DO NOT import any old settings as you can set it up as you like once it's done
- Let it finish it's install scan
- Reboot once again
Thanks,
Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Moto G9 Plus OS 11. "Take Them to the Train Station" ¯\_(ツ)_/¯
Thank you TripleHelix. It appears to be resolved.
The only issue having is LastPass extension is now missing from IE browser (after I downloaded it again). I created a topic back in July but no one has responded to it yet.
The only issue having is LastPass extension is now missing from IE browser (after I downloaded it again). I created a topic back in July but no one has responded to it yet.
+63And here: https://community.webroot.com/knowledge-base-76/how-to-switch-from-password-manager-to-lastpass-337946
Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Moto G9 Plus OS 11. "Take Them to the Train Station" ¯\_(ツ)_/¯
Hi there. I've already completed the steps you listed.
Still IE browser has LastPass extension still missing from browser. It lists the plug-ins but it does not display.
When I go to IE Manage Add-ons list, both LastPass Toolbar and LastPass vault have status of Enabled.
Still IE browser has LastPass extension still missing from browser. It lists the plug-ins but it does not display.
When I go to IE Manage Add-ons list, both LastPass Toolbar and LastPass vault have status of Enabled.
+63Okay now it would be best if you Submit a Support Ticket and they will help you sort it out as we can only do so much on the forum!
Thanks,
Thanks,
Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Moto G9 Plus OS 11. "Take Them to the Train Station" ¯\_(ツ)_/¯
1 person likes this
Okay - Will do. Thank you for your help with the original topic.
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