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mcafee keeps coming on what to do to stop it.

  • 10 February 2024
  • 8 replies
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The message is from Mcafee   from re-captha-version- 3-71.com.    why is it coming up and how to get rid of it?

Best answer by TripleHelix

Hello @caabear131 

 

Please contact Webroot Support and they will sort it out for you.

 

Webroot Support:

Submit a ticket 24/7/365

Call 1-866-612-4227 Mon - Fri 7 AM to 5:30 PM (MDT)

 

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.

 

Also phone numbers from around the world: https://www.webroot.com/us/en/about/contact-us

 

Thanks,

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8 replies

TripleHelix
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  • February 11, 2024

Hello @caabear131 

 

Please contact Webroot Support and they will sort it out for you.

 

Webroot Support:

Submit a ticket 24/7/365

Call 1-866-612-4227 Mon - Fri 7 AM to 5:30 PM (MDT)

 

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.

 

Also phone numbers from around the world: https://www.webroot.com/us/en/about/contact-us

 

Thanks,


TripleHelix
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  • February 11, 2024

More info about https://re-captha-version-3-71.top/ seems to be not working at the moment but share with support and if it keeps popping up then Reset your Browsers that are affected.  From Webroot BrightCloud: https://www.brightcloud.com/tools/url-ip-lookup.php

 

Click on pictures to see full size.

 

Thanks,


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  • Author
  • New Voice
  • 7 replies
  • February 11, 2024

I do not know how to do that so will call tomorrow……...it is still popping up, AGAIN

I need someone to talk me through it, I am 93.

I took a pic of it,

Thank you


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  • Author
  • New Voice
  • 7 replies
  • February 11, 2024

I have windows 7…...


TripleHelix
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  • February 11, 2024
caabear131 wrote:

I do not know how to do that so will call tomorrow……...it is still popping up, AGAIN

I need someone to talk me through it, I am 93.

I took a pic of it,

Thank you

Do your best and they will help you! What Browser is affected? I use Firefox and Chrome.


TripleHelix
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  • February 11, 2024

@caabear131  see this to add a picture to your next post if you want to.

 

 


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  • Author
  • New Voice
  • 7 replies
  • February 12, 2024

Today the Mcafee ad is gone……hasn’t popped up today...I don’t know why but thank you for replying so quickly.


TripleHelix
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  • 8552 replies
  • February 13, 2024
caabear131 wrote:

Today the Mcafee ad is gone……hasn’t popped up today...I don’t know why but thank you for replying so quickly.

Good to hear!

 

Cheers,


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