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Need Help to Remove Guce.advertising.com

  • December 28, 2019
  • 3 replies
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Fresh Face
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Hi everyone. 

All of a sudden when I log into my AOL account using edge I get a redirect that prevents me from logging into my mail.  Is there a way to remove this malware using Webroot?

Thanks in advance!

 

Best answer by Ssherjj

Hello @The Rebel ,

Welcome to the Webroot Community, 

Please have look here 

https://answers.microsoft.com/en-us/edge/forum/edge_issue-edge_win10/edge-directs-to-httpsguceadvertisingcom-for-aol/abbf9e6b-585c-4fe6-ab96-c6c958b56ae3?messageId=d242f89d-eb18-4f9d-9f9c-62577acaa372

 

Also you can Submit a Support Ticket free of charge with a active Webroot Subscription and they can take care of this issue for you.

 

Keep us posted okay?

 

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    • December 28, 2019

    Hello @The Rebel ,

    Welcome to the Webroot Community, 

    Please have look here 

    https://answers.microsoft.com/en-us/edge/forum/edge_issue-edge_win10/edge-directs-to-httpsguceadvertisingcom-for-aol/abbf9e6b-585c-4fe6-ab96-c6c958b56ae3?messageId=d242f89d-eb18-4f9d-9f9c-62577acaa372

     

    Also you can Submit a Support Ticket free of charge with a active Webroot Subscription and they can take care of this issue for you.

     

    Keep us posted okay?

     

    Windows Insider, iMac 2021 27 in i5 Retina 5, iMac OS Sonoma (14.7.2}, Security: iPads, W 10 & (VM:15), ALIENWARE 17R4, W10 Workstation, ALIENWARE 15 R6, W11, Webroot® SecureAnywhere™ Internet Security Complete (Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester. Security
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    • December 28, 2019

    Thanks the link you sent did the trick!

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    • December 28, 2019

    Great Rebel! Happy to hear that!

     

    Have a great evening!:blush:

    Windows Insider, iMac 2021 27 in i5 Retina 5, iMac OS Sonoma (14.7.2}, Security: iPads, W 10 & (VM:15), ALIENWARE 17R4, W10 Workstation, ALIENWARE 15 R6, W11, Webroot® SecureAnywhere™ Internet Security Complete (Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester. Security
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