I recently purchased a new laptop to replace my old one that quit working. The old laptop will boot up, but when I try to install or uninstall anything, it says that it can’t because some file is missing. I recently signed up for secureanywhere online. It shows that I have 3 PCs but under the PC Security tab it says that I have none. How can I unsubscribe the laptop that I can’t do anything with?
This topic has been closed for comments
Log into your Webroot Console you should be able to remove your old computer.
If this does not work, log a support ticket with Webroot and wait for Webroot Support to respond.
If you log another support ticket before Webroot respond you go to the back of the queue.
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.