not able to log when in certain websites, is Webroot causing this?

two specific websites we use come up, but when trying to log in clock spins forever and we never get logged in. Easy to log in on Ipad, however

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@thecowps ,

Which Webroot product are you running? Webroot Secure Anywhere? Webroot WiFi Security?

Running Webroot internet security, thanks

Hello @thecowps can you post the links to the websites that you are having issues with?

Thanks,

Thank you responding. The problem occurs when i try to get my specific accounts on:

citibankonline.com and ameriprise.com.

Thanks again for looking into this

Thank you responding. The problem occurs when i try to get my specific accounts on:

citibankonline.com and ameriprise.com.

Thanks again for looking into this

Those two sites are fine! You can check others here: https://www.brightcloud.com/tools/url-ip-lookup.php

Thanks,

You could try shutting down Webroot and see if you can log in on the sites.

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