two specific websites we use come up, but when trying to log in clock spins forever and we never get logged in. Easy to log in on Ipad, however
not able to log when in certain websites, is Webroot causing this?
Which Webroot product are you running? Webroot Secure Anywhere? Webroot WiFi Security?
![Product Help: Posted 1 topic! Badge](https://uploads-us-west-2.insided.com/webroot-en/attachment/a41f7167-917f-4de9-b001-05506c17a021_thumb.png)
Running Webroot internet security, thanks
Hello
Thanks,
![Product Help: Posted 1 topic! Badge](https://uploads-us-west-2.insided.com/webroot-en/attachment/a41f7167-917f-4de9-b001-05506c17a021_thumb.png)
Thank you responding. The problem occurs when i try to get my specific accounts on:
citibankonline.com and ameriprise.com.
Thanks again for looking into this
Thank you responding. The problem occurs when i try to get my specific accounts on:
citibankonline.com and ameriprise.com.
Thanks again for looking into this
Those two sites are fine! You can check others here: https://www.brightcloud.com/tools/url-ip-lookup.php
![](https://uploads-us-west-2.insided.com/webroot-en/attachment/c9eaa576-f989-4905-901c-13ead3088294.png)
![](https://uploads-us-west-2.insided.com/webroot-en/attachment/0aa468f7-7fb0-49fa-a105-20d7cfde9146.png)
Thanks,
You could try shutting down Webroot and see if you can log in on the sites.
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