Skip to main content
Solved

Override Settings


DSiegert
Fresh Face
I need to whitelist/override two locations for the Mdaemon localcache but not sure about the override settings to just whitelist the localcache file.
Is the correct File Mask: LocalCache.*
Path Mask: %AllUsersProfile%\AppData\Roaming\Alt-N\Outlook Connector 2.0\Accounts\Outlook\dsiegert@minimaxexpress.com
or: %AllUsersProfile%\AppData\Roaming\Alt-N\Outlook Connector 2.0\Accounts\Outlook\ - with subfolders selected, in this case it need to only override the localcache file since there is an attachment folder which we do not want to override.
and: %AllUsersProfile%\Documents\Outlook Files
or just: %AllUsersProfile%\ - would this catch the entire profile to include the two locations above?

I appreciate any help with this.

Best answer by ProTruckDriver

Hello @DSiegert , Welcome to the Webroot Community Forum.☺️

The best way to do this is to contact Webroot Support and they will whitelist this for you.

Please submit a Support Ticket or Contact Webroot Support to sort this problem. This service is FREE with a Paid Subscription.
Support Ticket System is Open 24/7

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.

HTH,
Dave.
View original
Did this help you find an answer to your question?

2 replies

ProTruckDriver
Moderator
Hello @DSiegert , Welcome to the Webroot Community Forum.☺️

The best way to do this is to contact Webroot Support and they will whitelist this for you.

Please submit a Support Ticket or Contact Webroot Support to sort this problem. This service is FREE with a Paid Subscription.
Support Ticket System is Open 24/7

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.

HTH,
Dave.

DSiegert
Fresh Face
  • Author
  • Fresh Face
  • 1 reply
  • April 10, 2019
Hi @ProTruckDriver,

I was able to get a hold of support and will not be doing this as they assure me that Webroot will not delete/remove any files without contacting us.

Thanks for the reply and have a great day,
Danny

Reply