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I need to whitelist/override two locations for the Mdaemon localcache but not sure about the override settings to just whitelist the localcache file.

Is the correct File Mask: LocalCache.*

Path Mask: %AllUsersProfile%\AppData\Roaming\Alt-N\Outlook Connector 2.0\Accounts\Outlook\dsiegert@minimaxexpress.com

or: %AllUsersProfile%\AppData\Roaming\Alt-N\Outlook Connector 2.0\Accounts\Outlook\ - with subfolders selected, in this case it need to only override the localcache file since there is an attachment folder which we do not want to override.

and: %AllUsersProfile%\Documents\Outlook Files

or just: %AllUsersProfile%\ - would this catch the entire profile to include the two locations above?



I appreciate any help with this.
Hello @DSiegert , Welcome to the Webroot Community Forum.☺️



The best way to do this is to contact Webroot Support and they will whitelist this for you.



Please submit a Support Ticket or Contact Webroot Support to sort this problem. This service is FREE with a Paid Subscription.

Support Ticket System is Open 24/7



Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.



HTH,

Dave.
Hi @ProTruckDriver,



I was able to get a hold of support and will not be doing this as they assure me that Webroot will not delete/remove any files without contacting us.



Thanks for the reply and have a great day,

Danny

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