I clicked on a link I shouldn’t have, and by doing so introduced my computer to a malwar called mergenetworkprotocol. It produces pop-up ads on my computer that won’t go away. On the web, I learned that it can do a lot of other nasty things. How can I get rid of it?
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Hello
Please contact Webroot Support. When sending in a Support Ticket a Webroot log is automatically sent. Webroot Support Employees will look at the log and notify you to what has to be done to solve this problem.
Support: https://www.webroot.com/us/en/about/contact-us
Business Support: https://www.webroot.com/us/en/business/support/contact
Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.
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